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How to

Open, count, and close a cash drawer

Cash and check activity is tied to one drawer session with a counted close and variance report.

  1. 1

    At the register, choose the selling location, count the starting cash float, enter it, and open the drawer before taking cash or checks.

    Shop · register → drawer

    Use the physical opening amount, not yesterday's expected balance. Cash and check sales and refunds attach to the currently open drawer.

  2. 2

    Run the day's counter sales and returns normally; recorded cash and check movement attaches to the open drawer at that location.

    Shop · register

  3. 3

    At close, count the physical cash without copying the expected figure, enter the counted amount, and close the drawer.

    Shop · register → close drawer

    The expected amount is opening float plus recorded cash movement. Entering expected instead of counted hides the variance the close is meant to expose.

  4. 4

    Review the close report: opening float, cash sales/refunds, checks, expected cash, counted cash, and variance; investigate and document any difference.

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