BSNS is built differently
Most small business owners don’t set out to become systems architects.
But that’s what happens when your customer history lives in a Google Doc, your scheduling lives in a text thread, and your contracts live in email. Or your time tracker, contract tool, and invoicing platform each work fine on their own — but have never once shared a piece of information.
You’re the one holding it together. You’re the connection between systems. And that’s a job that wasn’t in the plan.
The friction isn’t the tools themselves. It’s the gaps between them: every piece of information you have to remember, every piece of data that has to leave one tool and get re-keyed into another.
The tools in bsns are built on one single foundation, so your customers, contracts, invoices, schedules, and expenses share the same memory. You’re no longer the glue. The system is.
The core tools
tasks
scheduling
contracts
invoicing
expenses
work gives you a connected view of everything in motion: tasks linked to clients, projects linked to contracts and invoices, and a daily view that pulls your agenda and due dates into one place.
Client workspaces bring customers directly into the work, so they can see their tasks, upload what you need, and track progress without email chains. When the project wraps, their access closes automatically.
All the tools come together in work. An expense gets tagged to a project. A signed contract creates a task. A booking queues an onboarding form. An invoice knows what’s been done. Nothing re-keyed. Nothing lost between systems.
A booking tool that creates a calendar event and stops there only does half the job. The follow-up — the client record, the contract, the project — is still yours to remember. rsvp creates a booking the rest of your business knows about instantly.
Bookings made in rsvp can be the catalyst for whatever comes next: a new client record, a contract via pact, a project in work. Configure the workflow once. After that, booking a client is just booking a client.
Every service business has a standard agreement. Most owners send it by finding last month’s version, updating the name, rate, and dates, and hoping nothing gets missed. pact’s template system lets you build your contracts once — with variables for the things that change — and send a clean, correct agreement in minutes.
When a contract is signed, it can kick off a project in work, an invoice in bill, or a task for onboarding. The signature is a starting point, not a dead end.
Secure and verifiableEvery contract signed through pact is tamper-evident and independently verifiable, so that anyone can confirm its integrity.
When you track time in bsns, it’s automatically attached to a client and a rate. When you’re ready to invoice, the work is already there: hours logged, expenses tagged and ready to send. bill keeps you current on what’s outstanding. And when a client’s contract is coming up for renewal, bsns flags it during invoice generation — so you send the invoice and retain the relationship at the same time.
When your accountant is ready, bill exports directly to QuickBooks. Your books stay clean without anyone re-entering anything.
Most expense tools are free because they’re not actually free. Expensify and Brex make their money from the rewards you give up when you use their card instead of the one you actually want to use. With tabs, there is no proprietary card, no claim on your spend.
tabs tracks expenses, receipts, and vendor bills in one place, with approval workflows for when someone else is doing the spending. Snap a receipt and OCR fills the form. Import transactions directly from Chase or American Express. No chasing down documentation at the end of the month.
Expenses tagged to a client or project are already waiting when you generate the invoice — so you bill for everything you're owed, not just what you remembered.
bsns in practice
A four-person design studio tracks time in bill against client projects as the work happens. Software subscriptions and stock photo purchases get tagged to the right client on the spot in tabs. At month-end, hours, costs, and notes are already organized by client. The “How much did we spend on the Henderson account?” question answers itself.
The owner of a small consulting practice finishes an intro call booked in rsvp and triggers her new client workflow with one click. pact sends the consulting agreement, work opens a new client project and queues an onboarding form. By the next morning the contract is signed and the project is ready to go. No follow-up emails, no manual setup, no dropped handoffs.
A technician at a six-person HVAC company finishes an install, marks the job done in work, logs his hours in bill, and snaps a photo of a part he picked up at the supply house in tabs. His hours land against the client, the labor and parts auto-build the invoice, and the receipt attaches to the job’s cost record. The owner re-keys nothing, and the invoice goes out that afternoon instead of Sunday night.
Built for multiple businesses
Business software is usually built around a single business. One account, one set of users, one subscription — and if you run two companies that share the same people, you pay twice. For everything.
Two businesses are included with every bsns subscription, and adding more is straightforward. People who work across multiple businesses are set up once. One login, one bill, no duplicate seats.
Each business keeps its own invoices, contracts, customer records, and audit logs, completely separate where it matters, and visible together when you want the full picture.
Inbox lets you see tasks, appointments, and open invoices across all your businesses at once, or focus on one business at a time. Dashboards show the financial picture across your entire operation: cash flow, outstanding invoices, expenses — everything you need to understand how the whole thing is performing, not just one piece of it.
Clean separation when you need it. One view when you want it. One bill at the end of the month.
The bsns story
bsns was built to be something different from typical small business software: not a tool that solves one problem well, but the infrastructure layer that connects those problems into a coherent system.
Graham Saathoff spent years leading IT and infrastructure at technology companies in Silicon Valley where operational scale was a daily reality. He thinks about software the way an infrastructure engineer thinks about a network — not as a collection of features, but as a set of dependent systems where the connections matter as much as the components.
When he stepped into operational control of four family businesses without warning, he brought that thinking with him. What he found wasn’t a technology problem. It was a structural one. The businesses ran on memory, not systems. And the software that was supposed to help was making things worse. Disconnected tools, duplicate data, and over $30,000 a year in subscriptions that couldn’t answer a simple question about how the businesses were actually performing.
He built bsns because he needed it. And he kept building, because it was clear that other business owners did too.
The goal wasn’t to build a great invoicing tool, or a great contract tool, or a great expense tool. Infrastructure serves a broader purpose. bsns exists so that business owners can stop thinking about how their business works and get back to doing what they built it for.
Pricing
No feature gatekeeping. The tools work the same whether you’re on Duo or Scale. You’re paying for seats and operational complexity, not access. Every plan includes 2 businesses.
Duo
For businesses run by a small partnership.
Team
For businesses coordinating staff and day-to-day operations.
Scale
For businesses building repeatable systems across hiring, onboarding, customer management, and growth.
Add-ons — available across all plans