Terms of service

These terms govern your use of bsns.cc and the apps published under it (the current set of apps available under your plan is listed on the pricing page). By checking "I agree" at signup, by activating an invited account, or by continuing to use the service after receiving notice of a material update, you agree to these terms and to the privacy policy. If you don't agree, don't use the service.

bsns.cc is operated by bsns.cc, Inc. — a Delaware C-corporation headquartered in California.

1. What the service is

bsns.cc is a multi-app business operating system delivered as a web product. Apps share a single sign-in, billing relationship, and underlying data layer. Capabilities, feature inventory, and pricing are described on bsns.cc and may change as we improve the product.

2. Your account

• You're responsible for your account credentials and any activity through them. Tell us at hello@bsns.cc if you suspect they're compromised.
• Users you invite to your tenant act on your behalf. You decide who has access and at what role; revoke when needed.
• You must be at least 18, or the age of majority in your jurisdiction, and legally able to enter a contract.

3. Acceptable use

Don't do the obvious bad things. The list is illustrative, not exhaustive:

• Illegal activity, harassment, fraud, infringement.
• Attacking the service or trying to access tenants you don't belong to. Penetration testing requires explicit written permission — email security@bsns.cc first.
• Uploading or transmitting malware, viruses, or any code designed to disrupt or interfere with the service.
• Actions that place an unreasonable load on the service — scraping, brute-force, denial-of-service-style traffic.
• Scraping or reselling our APIs or content without an executed agreement.
• Using the service to send unsolicited bulk communication. Messaging features are for business correspondence, not cold outreach campaigns.
• Attempting to reverse-engineer encrypted fields or bypass the tenant isolation layer.
• Uploading content that is obscene, defamatory, or otherwise unlawful where you operate.

We may suspend or terminate accounts that violate these rules. For clear-cut abuse the suspension is immediate; otherwise we notify first. When we terminate for cause, no refund is owed.

4. Your content

You own the content you put into the service. We receive a narrow, non-exclusive, worldwide, revocable license to host, process, transmit, and display it — only as needed to run the service for you. We do not train AI models on your content. We do not sell it. When you cancel, we delete it on the schedule in the privacy policy.

We may use aggregated and de-identified data — never tied to you or your tenant — to operate, secure, and improve the service. De-identified data does not include any personal identifiers or contents.

5. Third-party integrations

Some apps connect to third-party services (Google Calendar, QuickBooks, Stripe, Plaid, Telnyx, Twilio, Resend, Checkr, Anthropic, routing providers, and others listed in the privacy policy). When you connect one or enable a feature that depends on one, you authorize bsns.ccto exchange data with that service on your behalf, scoped to the permissions you granted and the feature you are using. Those third parties have their own terms; we're not responsible for their availability, accuracy, or pricing changes.

For Google Calendar specifically: by connecting your account under the calendar.events scope, you authorize bsns.cc to create, read, update, and delete events on the calendar you connect. bsns.cc uses that permission only for events you create or manage through rsvp, and only to provide the calendar sync feature. You can revoke at any time from rsvp's settings page or from Google's third-party access page.

6. Billing & subscriptions

• Subscriptions are billed monthly in advance via Stripe and renew automatically until canceled. Prices are listed on the pricing section of the landing page and in your checkout/order flow; the price on your subscription at renewal is the price you continue to pay until we give you 30 days' notice of a material price or service change.
• Additional seats and multi-tenant additions are pro-rated.
• Payment failures may trigger a grace period followed by a soft suspension. You can update payment details from your Stripe customer portal link or by contacting us.
• We don't issue refunds for partial months, but if something has gone genuinely wrong, write to hello@bsns.cc. Refunds outside this provision are at our discretion.
• You can cancel at any time from the billing or Stripe customer portal flow if available, or by emailing hello@bsns.cc. Cancellation stops the next renewal; the current month plays out. We will not require you to call or use a harder method than the one used to subscribe.

7. Availability

We run on Vercel and Neon and design for high availability, but we're not a hyperscaler. We don't commit to a contractual uptime SLA today; we do commit to telling you when something is broken and fixing it as quickly as we can. If your business depends on five-nines availability, this isn't the right product yet.

8. Beta features

From time to time we label features "beta," "preview," or similar. Beta features are provided as-is, may change or be discontinued without notice, and are not covered by any service commitments. Don't depend on a beta feature for mission-critical work without confirming the maturity status with us first.

9. Warranties & limits

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, BSNS.CC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY. THE TOTAL AGGREGATE LIABILITY OF EITHER PARTY UNDER THESE TERMS FOR ANY CAUSE WILL NOT EXCEED THE FEES YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION DOES NOT APPLY WHERE PROHIBITED BY LAW, OR TO YOUR PAYMENT OBLIGATIONS, EITHER PARTY'S INDEMNIFICATION OBLIGATIONS, A PARTY'S FRAUD OR WILLFUL MISCONDUCT, OR A PARTY'S BREACH OF CONFIDENTIALITY.

10. Indemnification

You agree to defend, indemnify, and hold harmless bsns.cc, Inc. and its officers, directors, and employees from any claim, loss, or expense (including reasonable attorneys' fees) arising out of (a) content you upload to or generate through the service, (b) your violation of these terms or of applicable law, or (c) your infringement of a third party's rights through your use of the service.

We will defend you against a third-party claim that the service, as provided by us and used by you in accordance with these terms, infringes that party's U.S. intellectual-property rights, and pay any damages or settlement we agree to in writing. Our obligation is conditioned on you giving us prompt notice, sole control of the defense, and reasonable cooperation. It does not apply to claims arising from your content, your integrations, unsupported use, modifications we did not make, or combinations with products or data not provided by us. This is our entire liability for infringement claims.

11. Copyright (DMCA)

If you believe content stored or transmitted through the service infringes your copyright, send a DMCA notice to dmca@bsns.cc including: identification of the copyrighted work, the infringing material and where it sits in the service, your contact information, a good-faith statement that the use is not authorized, a statement under penalty of perjury that your notice is accurate and you are the owner or authorized agent, and your physical or electronic signature. We will investigate and may remove material we determine in good faith to be infringing. Repeat infringers have their accounts terminated.

12. Termination

You can terminate by cancelling your subscription and requesting deletion or export of your data — available from the app where supported, or by email. We can terminate for material breach of these terms with notice (immediately for clear abuse). On termination your access ends; your data is retained per the privacy policy's retention windows and then purged. Termination for cause does not entitle you to a refund of prepaid fees.

13. Changes to these terms

We may update these terms when the product changes meaningfully. We'll bump the "Last updated" date here, and for material changes we'll email the primary contact on each paid tenant. When a change materially affects your rights or obligations, we may require users to accept the new version before continuing to use the service. Otherwise, continued use after the change date means you accept the new terms.

14. Governing law & venue

These terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws principles. Except as provided in the disputes section below, disputes will be resolved in the state or federal courts located in Santa Clara County, California, and you and we consent to that venue. bsns.cc, Inc. is a Delaware corporation; the choice of California law here is for the customer relationship, not the corporate domicile.

15. Disputes

Before either party files a formal claim, the party with the complaint will send a written description to the other and the parties will attempt in good faith to resolve it within 30 days. If that doesn't resolve it, either party may bring the claim in the courts identified in section 14.

16. General

• Entire agreement. These terms, the privacy policy, and any written agreement (e.g. a DPA or order form) signed by both parties are the entire agreement between us and supersede prior discussions.
• Severability. If a court finds any provision unenforceable, the rest stays in effect and the unenforceable provision is read narrowly to be enforceable.
• No waiver. Failing to enforce a provision once does not waive our right to enforce it later.
• Assignment. You may not assign these terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of substantially all of our assets, with notice to you.
• Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control — natural disaster, war, civil unrest, internet or power outage, action of a government, or other force majeure.
• Relationship. We are independent contractors. Nothing in these terms creates a partnership, joint venture, agency, or employment relationship.

17. Contact

hello@bsns.cc for any of the above. Graham reads every message.