Skip to content
/ HelpLogin
Browse help

How to

Connect a payment account so clients can pay invoices online

Clients can pay your invoices by card from their invoice, and you can see that the account is ready.

  1. 1

    Open an invoice and choose 'Connect payments →' in the notice 'Connect payments to get paid online', or go to Billing settings → payments.

    Billing · Billing → Settings → payments

    Only an admin sees the button; others are told to ask an admin. Paying for your marl subscription does not connect client payments.

  2. 2

    Choose 'connect Stripe' and finish Stripe's business and bank questions. If you stop, choose 'continue Stripe setup'; after returning, 'refresh status' updates the page.

    Billing · Billing → Settings → payments

  3. 3

    Check the status says 'ready' and 'charges enabled'. 'action required' means Stripe needs more business, tax or bank details.

    Billing

    'Payouts enabled' means Stripe may send money to your bank; it does not mean the money has arrived. Arrival time is shown in your Stripe dashboard.

Worth knowing

  • Charges are made on your own connected account, so processing fees and payout timing come from Stripe.

Next