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How to

Manage notification activity without completing the work

Read or clear activity updates while keeping the linked task and business records available.

  1. 1

    Open notifications and use the app, read-state, or search filters to find the update. In the native app, open Notification history from Inbox or Settings; it uses the selected business, or all your businesses when none is selected.

    Work · notification bell → view all

  2. 2

    Choose Open to visit the linked record, or Mark read for an entry with no link.

    Work

  3. 3

    Archive an entry you want out of the active list. To bring a manually archived entry back, open the archived view and choose Restore.

    Work

    Archive does not complete a task, cancel an order, or delete the linked record. Resolved entries cannot be restored as manual archives.

  4. 4

    Open My notifications to choose your own digests, email, and push preferences. For one chat channel, use that channel's notification controls.

    Work · settings → my notifications