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How to

Set up and use the rental tablet sign-up

A renter confirms their details, signs and adds a card on the shop tablet, and staff take it back with a PIN.

  1. 1

    Open Settings → Rental tablet sign-up and set your own 'kiosk PIN' (6 to 8 digits). Optionally set a 'shop PIN' that anyone on staff can use.

    Shop · Settings → Rental tablet sign-up

    Staff need a PIN to take the tablet back from the renter. Without one, 'hand the tablet to the customer' is not offered.

  2. 2

    Before handing over an iPad, turn on Guided Access (Settings → Accessibility → Guided Access, then triple-click the side button). On Android, pin the screen.

    The PIN only guards this app. Without Guided Access a renter who gets past it can reach whatever the tablet is signed in to.

  3. 3

    Open the rental and, under 'tablet sign-up', choose 'hand the tablet to the customer'. The page shows 'agreement: signed or not yet signed' and 'card: on file or not on file'.

    Shop · Rentals → open the rental → tablet sign-up

    Needs permission to manage sales, an active rental and rentals turned on. It asks only for what is missing: the signature, the card, or both.

  4. 4

    Hand the tablet over. When the renter is done, enter your PIN to take it back, then check the rental page for the signed agreement and card.

    Shop

Worth knowing

  • The 'no card on file' filter on the Rentals list shows rentals still waiting for a card.
  • A forgotten staff PIN is reset in Rental tablet sign-up under 'staff PINs'.

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